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Production Manager

Production Manager

 

Overview

This position is responsible for a wide range of duties related to the physical production of signs.  The Production Manager also will assist with planning and scheduling production work flows, quality assurance, staff supervision and also physically producing signs in a production facility.   

 

Essential Functions & Responsibilities

  • Prioritize workflow, communicating with production staff daily and supervising the production process
  • Reviews production schedule to ensure timely and efficient production schedule
  • Performs quality assurance by measuring pre and post construction materials
  • Communicates with other departments to ensure information is passed thoroughly and with high quality
  • Manages inventory for the department
  • Produces high quality work at all times, working overflow as needed
  • Project Management of all project objectives and requirements
  • Analyze department processes to create infrastructure
  • Make suggestions and discuss potential changes with involved parties to ensure comprehensive coverage and flow for process
  • Updates job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organizations;
  • Enhances department and organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments;
  • Delegation of duties to appropriate individuals for particular tasks, as well as concise and effective explanations instructing production employees how to accomplish desired outcomes;
  • Manages and promptly reports any safety incidents and participates in incident investigations as requested;
  • Acts in a stewardship capacity for Midtown Signs, works as a functional member of the team, has ability to self-direct work assignments;
  • Provides on-call and overtime support as needed during evenings and weekends based on workload demands as designated by management;
  • Additional duties may be added or removed as required by management.

 

Supervisory Responsibilities

  • This position does have supervisory responsibilities of all Production employees.

 

Placement Criteria

  • Minimum education and experience: a bachelor’s degree in business administration or a related discipline, or high school diploma and 5+ years experience in an Operations or similar role, or a suitable combination of education and relevant experience as described;
  • Demonstrated organization, facilitation, communication and presentation skills;
  • Demonstrated experience and skill in a production facility related to making signs
  • Ability to prioritize workflow and organize diverse material and ability to handle multiple, competing and changing priorities; ability to perform effectively without supervision and within established time limits and ongoing deadlines;
  • Ability to interact and communicate effectively and professionally verbally and in writing, and to provide exceptional service internally and externally;
  • Relevant computer skills for this position include knowledge and experience with Microsoft Office applications, basic web applications and graphic design software.  Displays adaptability in learning the use of relevant programs and displays comprehension of fundamental computer practices and productivity tools.

General Employee Expectations

  • Midtown Signs views each of the following behaviors and traits as performance indicators for all employees, regardless of position or level, and employee appraisals reflect these attributes in addition to position specific responsibilities as an element of performance upon which job performance is rated:
  • Be accountable, own your work.  Every task that is done should be done with competence, skill and integrity.  Make the choice to make the right decision and in doing so, this will allow all employees to be proud of the signs that are created.
  • Exhibit exemplary customer service skills, both with external customers, vendors, visitors, co-workers, and management staff.
  • Written and verbal communication skills should be concise and effective, and employees are expected to aspire to excellence in both daily work tasks and customer service.
  • Maintain professionalism in all interpersonal relationships and exercise confidentiality concerning the affairs of the business;
  • Exhibit willingness to learn, willingness to problem solve, willingness to help others and openly and actively participates in the direction of the Company. 

 

Physical Demands

While performing the duties of this position the employee is regularly required to sit and talk and hear.  The employee is frequently required to use hands to finger, handle or feel and reach with hands and arms.  The employee is regularly required to stand, walk, bend and reach, and may occasionally ride in a motor vehicle.  The employee must frequently lift and/or move up to 20 lbs. and occasionally lift and/or move up to 75 lbs. 

 

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